Security & compliance

Patient, client and team conversations, kept safe

Allnote is built by Dictalogic. Here is how we protect recordings and notes, and the documents your security review needs.

  • HIPAA compliant
  • GDPR compliant
  • ISO 9001:2015 and ISO/IEC 27001:2022, UKAS accredited
  • HM Government G-Cloud Supplier
  • SME Climate Hub Committed 2024

Compliance

HIPAA

Allnote is HIPAA compliant. Healthcare organizations can sign a Business Associate Agreement (BAA).

GDPR

Personal data is processed lawfully and only to provide the service. You can export or delete your data at any time.

ISO/IEC 27001:2022

Dictalogic’s information security management is certified by Peers Quality Assurance, UKAS accredited (certificate 9940).

G-Cloud

Dictalogic is an approved supplier on the UK Government’s G-Cloud framework.

How your data is handled

Encrypted

Recordings and notes are encrypted in transit and at rest.

You control access

Each note is private until you share it; workspaces have roles.

Speech processing

Audio is transcribed by Microsoft Azure Speech and Deepgram. No personal identity data is shared with them.

Delete any time

Delete a recording, a note or your whole account from settings.

Documents for your review

Questions? security@allnote.ai or compliance@allnote.ai

  • Business Associate Agreement (BAA)For healthcare organizations under HIPAA
    Request
  • Data Processing Agreement (DPA)GDPR terms for processing on your behalf
    Request
  • ISO/IEC 27001 certificateIssued by Peers Quality Assurance, UKAS accredited
    Request
  • Security questionnaireAnswers to common vendor-assessment questions
    Request